Workshop Booking Policy & Work Disclaimer

1. Booking Your Appointment

Appointments may be booked by telephone, email, social media, or through our online booking system.

A booking is not confirmed until you receive confirmation from Weston Wheels Refurb Ltd.

We reserve the right to refuse or cancel bookings where necessary.

2. Arrival Time

Customers should arrive at the agreed appointment time.

Late arrivals may result in delays or require the appointment to be rescheduled.

3. Vehicle Inspection

All wheels and vehicles are inspected before work begins.

During inspection we may discover additional damage including:

• Buckles
• Cracks
• Previous poor-quality repairs
• Corrosion
• Structural damage
• Missing parts

If additional work is required, we will contact you before proceeding whenever reasonably possible.

4. Additional Charges

If hidden damage is discovered after work has commenced, additional charges may apply.

No extra work will normally be carried out without customer approval.

5. Workmanship Disclaimer

Wheel refurbishment is a restoration process.

Whilst we use professional equipment and high-quality coatings, we cannot guarantee that every wheel can be restored to a factory-new condition.

Certain defects may remain visible after refurbishment, including but not limited to:

• Deep kerb damage
• Previous poor repairs
• Pitting
• Heavy corrosion
• Metal erosion
• Stone chips
• Manufacturing imperfections
• Weld repairs
• Structural distortion

Some cosmetic imperfections may remain after refurbishment due to the original condition of the wheel.

6. Diamond Cut Wheels

Diamond cut wheels have a limited amount of material that can safely be removed.

If a wheel has previously been diamond cut multiple times, it may no longer be suitable for further machining.

Weston Wheels Refurb Ltd reserves the right to refuse refurbishment where safety or quality may be compromised.

7. Colour Matching

We make every effort to match original manufacturer finishes.

However, exact colour matching cannot always be guaranteed due to:

• Ageing
• UV exposure
• Previous repairs
• Manufacturer variations

Minor differences may be visible.

8. Tyres

Tyres are removed and refitted with reasonable care.

We cannot accept responsibility for:

• Existing tyre damage
• Weak tyre sidewalls
• Previous puncture repairs
• Tyres that fail during removal due to age or prior condition

Where tyres are found to be unsafe, we may refuse to refit them.

9. TPMS Sensors

Tyre Pressure Monitoring Sensors (TPMS) are delicate electronic components.

Although every care is taken, older or seized sensors may fail during removal.

Replacement sensors are chargeable where failure is caused by age, corrosion or existing damage.

10. Wheel Balancing

Wheel balancing is carried out where applicable.

Existing suspension, tyre or vehicle faults may still cause vibration after balancing.

11. Warranty

Our workmanship warranty covers defects in our refurbishment process only.

The warranty does not cover:

• Kerb damage
• Impact damage
• Accident damage
• Stone chips
• Brake dust staining
• Chemical damage
• Poor vehicle maintenance
• Off-road or motorsport use
• Normal wear and tear

12. Collection

Customers should inspect completed work before leaving where possible.

Once the wheels or vehicle have left our premises, any concerns should be reported as soon as reasonably possible.

13. Liability

Our maximum liability shall not exceed the value of the work carried out.

Nothing in this policy limits your statutory rights.