Privacy Policy
Weston Wheels Refurb Ltd
Effective Date: 14 July 2026
1. Introduction
Weston Wheels Refurb Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website, contact us, request quotations, book our services or purchase products.
2. Our Details
Weston Wheels Refurb Ltd
Unit 6 Collum Lane
Weston-super-Mare
North Somerset
BS22 9JL
Email: info@westonwheelsrefurb.com
3. Information We Collect
We may collect the following information:
Identity Information
- Name
- Date of birth (where required)
- Company name (if applicable)
Contact Information
- Email address
- Telephone number
- Postal address
Vehicle Information
- Vehicle registration
- Make and model
- Wheel specifications
- Service history relating to work completed
Order Information
- Quotations
- Purchase history
- Booking information
- Delivery addresses
- Returns information
Payment Information
Payments are processed securely through third-party payment providers. We do not store full debit or credit card details.
Where Klarna is selected, Klarna receives information necessary to assess your eligibility and manage your finance agreement.
Technical Information
When visiting our website we may collect:
- IP address
- Browser type
- Device information
- Cookies
- Pages viewed
- Time spent on the website
4. How We Collect Information
Information may be collected when you:
- Contact us
- Request a quotation
- Book a refurbishment
- Purchase products
- Subscribe to newsletters
- Complete forms
- Leave reviews
- Browse our website
- Contact us through social media
5. How We Use Your Information
We use your information to:
- Process orders
- Provide quotations
- Arrange appointments
- Complete wheel refurbishment services
- Respond to enquiries
- Deliver products
- Provide customer support
- Process refunds
- Prevent fraud
- Improve our website and services
- Meet our legal obligations
- Maintain accounting records
- Send marketing communications where permitted
6. Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
- Performance of a contract
- Legal obligation
- Legitimate interests
- Consent (where required)
7. Klarna
If you choose Klarna as your payment method, personal information may be shared with Klarna to:
- Verify your identity
- Assess your eligibility
- Prevent fraud
- Manage your payment agreement
Klarna processes your information under its own Privacy Notice.
8. Sharing Information
We may share your information with:
- Delivery companies
- Payment providers
- Klarna
- Accountants
- IT providers
- Website hosting companies
- Legal advisers
- Government authorities where legally required
We never sell your personal information.
9. Marketing
Where you have consented or where legally permitted, we may send:
- Promotions
- Offers
- Service reminders
- Company updates
You may unsubscribe at any time.
10. Cookies
Our website uses cookies to:
- Improve website performance
- Analyse visitor behaviour
- Remember preferences
- Enhance user experience
You can manage cookies through your browser settings.
11. Data Security
We use appropriate technical and organisational measures including:
- SSL encryption
- Secure hosting
- Password protection
- Restricted staff access
- Firewall protection
- Regular software updates
While we take reasonable precautions, no online transmission is completely secure.
12. Data Retention
We retain information only as long as necessary, including:
- Customer records
- Accounting records
- Warranty records
- Legal obligations
Data that is no longer required is securely deleted or anonymised.
13. Your Rights
Under UK GDPR you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner's Office (ICO)
14. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices.
15. Children's Privacy
Our services are not intended for anyone under 18 years of age.
16. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be published on our website.
17. Contact Us
For any privacy-related enquiries, please contact:
Weston Wheels Refurb Ltd
Unit 6 Collum Lane
Weston-super-Mare
North Somerset
BS22 9JL
Email: info@westonwheelsrefurb.com